Services Brand, websites and getting found, from one studio.
Photo: John Souza
Cuttyhunk offers fourteen services for South Coast Massachusetts small businesses, from brand and websites to local search, video, ads, email and automation. Start with one job and add the rest when you are ready. Work runs month-to-month, you own everything we build, and the founder is on every call.
Make it
- Brand and positioningThe clear story that makes you the obvious choice instead of one more name on a list. Naming, message, identity, and the through-line that everything else hangs on.
- WebsitesFast, modern, mobile-first sites that turn a first visit into a call, a booking, or a sale. Built to be owned by you, accessible by default, and easy to update without us.
- Video and motionShort-form video and motion graphics that explain your work plainly and make you look like the established choice, the kind of output most small shops can’t produce at volume.
- Publications and reportsThe pieces people keep: annual and impact reports, newsletters, appeal campaigns, and the flyers and decks your organization runs on. Written and designed under one roof, every number traced to a source.
- Custom apps and toolsWhen the tool you need doesn’t exist off the shelf, we build it: booking and quote flows, client portals, calculators, and interactive tools that live on your site and work on any phone. Documented, plainly quoted before we start, and owned by you.
Get found
- Getting foundLocal search, Google Business Profile, listings that match, and the structured content the tools people search with read before they point anyone your way. We measure where you stand and never promise a ranking nobody can control.
- ReputationWhat people find when they look you up decides whether they ever call. We watch your reviews, help you respond like a real person, and earn genuine ones, never fake.
- Content and socialA content system you can actually keep up, answering the real questions your customers ask. Human taste on every piece, and a hard no-fabrication check before anything ships.
- Paid mediaSearch and social ads in accounts you own, measured against real inquiries and sales, not vanity clicks. We turn it off the moment it stops earning its keep, and tell you straight.
Keep it going
- Owned audienceEmail and SMS lists you own, with lifecycle flows that follow up, nurture, and bring people back. The one marketing asset an algorithm can’t take from you overnight.
- AutomationThe behind-the-scenes plumbing that follows up on leads, books appointments, and saves your front desk hours every week. Set up once, owned by you, documented so you’re never held hostage.
- Data solutionsWe set up honest measurement, read the numbers for you in plain English, and tie your marketing to real outcomes: calls, bookings, and sales. You own every account, and we never make a number up.
- SWOT analysisThe clearest one-page picture of a business: the strengths you can lean on, the weaknesses worth fixing, the opportunities right in front of you, and the threats worth watching.
- Business audits & growth analysesThe deep read before you spend: a full audit of how you win customers, a named competitive read, and a growth plan in priority order with concrete 90-day steps. Every finding verified or marked as unconfirmed, and the plan is yours whether or not you hire us.
Coming soon Outreach in Portuguese and Spanish, for the families and businesses who built the South Coast. We’re building it right, with native speakers, not machine translation. Want in early? Tell us.
Marketing run on numbers you can trust.
The data half of the studio. We set up the measurement most small businesses never get done right, so the decisions are based on what’s actually happening instead of a guess. Same rule as everything else here: we report the truth and we never invent a number.
GA4 · Dashboards · KPIs
Analytics and dashboards
One place to see how the business is actually doing. We set up clean analytics and a dashboard that surfaces the numbers that matter, so you’re not stitching together five tabs to answer one question.
Conversions · Call tracking · Attribution
Tracking and attribution
Know what’s actually bringing in calls, bookings, and sales. We wire up conversion and call tracking so your marketing ties back to real outcomes, not vanity clicks.
CRM · Segmentation · Data hygiene
Customer data and CRM
Your customer data, cleaned up and organized so you can actually use it. Segmentation, tidy records, and lists you own, ready for follow-up that doesn’t miss anyone.
Reporting · Insight · Decisions
Reporting and insight
The numbers turned into plain-English answers and a clear next move. A monthly read you’ll actually open, not a dashboard that gathers dust.
How it starts
- Day one
- Run the free Lookout. Two minutes, no signup. You see where you are strong, where the gaps are and what to fix first. If everything looks healthy, we say so and you owe us nothing.
- Week one
- Get the Marketing Roadmap. A teardown of your brand, site, visibility and follow-up, a ranked plan and a call with the founder. It is a flat fee you keep whether or not you hire us, and it is credited toward your first month if you do.
- Weeks two to four
- Build the foundation. Positioning, the site and how you show up in search come first, because everything else rests on them.
- From then on
- Run it and report. Content, campaigns and follow-up on a steady rhythm, with a monthly plain-English report on what moved and what did not. Month-to-month, and you can leave in writing any time.
We measure what we can influence and say so when we cannot.
The honest alternative to the contract trap.
The big agencies lock you in, keep your website, and hand you to a junior account manager. The cheap shops chase tactics with no strategy behind them. Cuttyhunk is founder-led, lives down here, and is honest about what it can prove.
| Before | After |
|---|---|
| Tactics with no strategy behind them | Brand and positioning first, then the rest |
| A website that looks a decade old | Fast, modern, built to convert and to own |
| Contracts you can’t get out of | Month-to-month, cancel any time |
| The agency keeps your website | You own your site, domain, and accounts |
| A junior account manager you never met | Founder on every call, doing the work |
| The “request a quote” runaround | Public pricing, no maze |
| Vanity metrics and invented stats | Source-grounded truth, plain-English reporting |
Pick one job to start.
Tell us the job and your town. You hear back from the founder, and we point you to the right place to begin!
Tell us the job